privacy policy Ver 1.0
Samsung Techwin Co., Ltd. (hereinafter "Samsung Techwin") values the privacy of our customers and has established the Privacy Policy in compliance with the Act on the Protection of Personal Information and other relevant laws and regulations.
Samsung Techwin's Privacy Policy may change according to changes in the enactment of laws, amendments, changes in government policies, or the company's internal policiesIf the Privacy Policy is amended for any reason, Samsung Techwin shall publish such information on the company website (www.samsungtechwin.co.kr) or notify customers via individual notices.
Samsung Techwin's Privacy Policy contains the following information:
Article 1: General Provisions
Article 2: Types and Methods of Personal Information Collected
Article 3: Purpose of Collection and Use of Personal Information
Article 4: Provision and Sharing of Personal Information
Article 5: Retention, Usage Period, and Destruction of Personal Information
Article 6: Rights and Obligations of Users and Legal Representatives and the Exercising Thereof
Article 7: Privacy Officers
Article 8: Security Measures for the Protection of Personal Information
Article 9: Notices for Changes in the Privacy Policy
Article 1: General Provisions
1) Personal information refers to any information regarding an individual that can be used for identification purposes such as a name or Resident Registration Number (including information that can be easily combined with other information to identify a specific individual, even if the piece of information alone would be ineffective for identification purposes).
2) Samsung Techwin values the importance of protecting the personal information of customers and adheres to the Act on Promotion of Information and Communications Network Utilization and Information Protection, Act on the Protection of Personal Information, and Privacy Directive established by the Ministry of the Interior. Samsung Techwin informs customers via the Privacy Policy of the purpose and manner in which personal information is used as well as the measures for protecting such information.
2) Samsung Techwin values the importance of protecting the personal information of customers and adheres to the Act on Promotion of Information and Communications Network Utilization and Information Protection, Act on the Protection of Personal Information, and Privacy Directive established by the Ministry of the Interior. Samsung Techwin informs customers via the Privacy Policy of the purpose and manner in which personal information is used as well as the measures for protecting such information.
Article 2: Types and Methods of Personal Information Collected
1) Samsung Techwin provides a variety of convenient services to customers (payment services, product delivery, customer support, etc.) and collects personal information via the following methods:
- Name, phone number, address, email address
- Name, phone number, address, email address
Article 3: Purpose of Collection and Use of Personal Information
1) To provide satisfactory services, Samsung Techwin collects a minimal degree of required personal information for the following purposes: - Answering questions and retaining responses
2) However, we do not collect sensitive personal information (race, ethnicity, ideas/beliefs, place of birth, location of family register, political affiliation, criminal records, health, sexuality, etc.) that may risk violating a customer's basic rights.
2) However, we do not collect sensitive personal information (race, ethnicity, ideas/beliefs, place of birth, location of family register, political affiliation, criminal records, health, sexuality, etc.) that may risk violating a customer's basic rights.
Article 4: Use, Provision, and Sharing of Personal Information
1) Except in cases where applicable by law or via customer consent, Samsung Techwin does not use or provide personal information to other companies or organizations beyond the scope prescribed under Article 3. However, personal information is cautiously used and/or provided for the following cases. - If the rights and obligations of a service provider is fully succeeded or transferred due to a sale, disposal, merger, or acquisition, Samsung Techwin shall provide advance notice with legitimate reasons as well as an option for the withdrawal of consent with respect to personal information handling. - If the personal information of a customer is provided or shared for any other reason, the customer shall be notified in advance via email or in writing regarding who is to receive or share such information, the purpose for which the information is provided, the types of information provided, the right to refuse provision, and possible detriments that may be incurred as a result of refusal.
2) In the following cases, we may provide personal information without consent in accordance with relevant laws and regulations. - Execution of contract regarding provision of service. - If stipulated by the terms of relevant laws and regulations, or if requested by a law enforcement agency for investigative purposesin accordance with the procedures and methods prescribed by law. - If provided for statistical or academic or market research purposes by first processing personal information in a manner in which a specific individual cannot be identified.
2) In the following cases, we may provide personal information without consent in accordance with relevant laws and regulations. - Execution of contract regarding provision of service. - If stipulated by the terms of relevant laws and regulations, or if requested by a law enforcement agency for investigative purposesin accordance with the procedures and methods prescribed by law. - If provided for statistical or academic or market research purposes by first processing personal information in a manner in which a specific individual cannot be identified.
Article 5: Retention, Usage Period, and Destruction of Personal Information
1) Samsung Techwin shall destroy personal information without delay at the request of a customer or when the purpose of collection or provision of personal information has been achieved.
2) However, such information shall be retained for a certain period of time if required for the verification of trade-related rights and obligations or by the Commercial Act, other relevant laws and regulations, or internal policies as follows: ※ Retention of information pursuant to relevant laws and regulations (Commercial Act, Framework Act on National Taxes, Corporate Tax Act, Uniform Electronic Transactions Act, etc.).
3) Destruction Procedures and Methods
- Procedures
The personal information of customers shall be moved to a separate database after their purpose has been achieved, and such information shall be destroyed after a certain period of retention in accordance with internal information protection policies or other relevant laws and regulations (see 'Period of Retention and Use'). Except in cases where applicable by law, personal information shall not be used for any purpose other than retention. - Methods
Personal information printed on paper shall be shredded or incinerated. Personal information stored in electronic files shall be destroyed in a manner in which restoration or recovery is impossible
2) However, such information shall be retained for a certain period of time if required for the verification of trade-related rights and obligations or by the Commercial Act, other relevant laws and regulations, or internal policies as follows: ※ Retention of information pursuant to relevant laws and regulations (Commercial Act, Framework Act on National Taxes, Corporate Tax Act, Uniform Electronic Transactions Act, etc.).
3) Destruction Procedures and Methods
- Procedures
The personal information of customers shall be moved to a separate database after their purpose has been achieved, and such information shall be destroyed after a certain period of retention in accordance with internal information protection policies or other relevant laws and regulations (see 'Period of Retention and Use'). Except in cases where applicable by law, personal information shall not be used for any purpose other than retention. - Methods
Personal information printed on paper shall be shredded or incinerated. Personal information stored in electronic files shall be destroyed in a manner in which restoration or recovery is impossible
Article 6: Rights and Obligations of Users and Legal Representatives and the Exercising Thereof
1) With respect to their own personal information, customers may at any time request the inspection, correction, deletion, stoppage of handling, or withdrawal of consent. To request inspection, correction, deletion, stoppage of handling, or withdrawal of consent, contact the following department via phone, email, or in writing for immediate processing.
2) If a customer requests the correction of errors in personal information, the respective information shall not be used or provided until appropriate measures have been completed. Furthermore, if incorrect personal information has been provided to a third party, the results of the correction shall be immediately notified to the respective party to ensure that corrective measures are implemented.
3) Deletion of personal information requested by a customer shall be processed as specified in relevant laws and regulations within the period of retention and use for which Samsung Techwin collects said information. In addition, such information shall be prohibited from inspection or use for any other purpose.
4) To avoid possible incidents, be sure to enter the most current personal information without error. Incidents that occur due to a customer entering incorrect information shall be the responsibility of the respective customer. Identity theft or entering of false information may lead to membership termination.
5) With the right to receive protection of personal information, customers have an obligation to protect themselves and not infringe on the information of other people. Be careful not to leak your own personal information or damage the information of others. Failure to fulfill such responsibilities and undermining of the privacy and dignity of others may be punishable according to relevant laws and regulations.
6) Personal Information of Minors
- As a rule, Samsung Techwin does not collect the personal information of customers whom are minors.
- If the personal information of minors is collected due to unavoidable reasons in processing payments or delivering products, prior consent of the customer's legal representative shall be obtained and such information shall be destroyed without delay upon the completion of relevant tasks. Furthermore, said information shall be strictly managed while such tasks are in progress.
2) If a customer requests the correction of errors in personal information, the respective information shall not be used or provided until appropriate measures have been completed. Furthermore, if incorrect personal information has been provided to a third party, the results of the correction shall be immediately notified to the respective party to ensure that corrective measures are implemented.
3) Deletion of personal information requested by a customer shall be processed as specified in relevant laws and regulations within the period of retention and use for which Samsung Techwin collects said information. In addition, such information shall be prohibited from inspection or use for any other purpose.
4) To avoid possible incidents, be sure to enter the most current personal information without error. Incidents that occur due to a customer entering incorrect information shall be the responsibility of the respective customer. Identity theft or entering of false information may lead to membership termination.
5) With the right to receive protection of personal information, customers have an obligation to protect themselves and not infringe on the information of other people. Be careful not to leak your own personal information or damage the information of others. Failure to fulfill such responsibilities and undermining of the privacy and dignity of others may be punishable according to relevant laws and regulations.
6) Personal Information of Minors
- As a rule, Samsung Techwin does not collect the personal information of customers whom are minors.
- If the personal information of minors is collected due to unavoidable reasons in processing payments or delivering products, prior consent of the customer's legal representative shall be obtained and such information shall be destroyed without delay upon the completion of relevant tasks. Furthermore, said information shall be strictly managed while such tasks are in progress.
Article 7: Privacy Officers
1) To protect the personal information of customers and handle complaints and inquiries related to such information, Samsung Techwin has designated the following departments and Privacy Officers.
2) For consultation or to report privacy violations, please contact the following organizations:
- Privacy Complaint Center (www.118.or.kr - 118)
- Online Privacy Association Certification Committee (www.eprivacy.or.kr - 02-580
-0533~4)
- Supreme Prosecutors' Office
- Advanced Crime Investigations (www.spo.go.kr - 02-3480-2000)
- Korean National Police Agency - Cyber Bureau (www.ctrc.go.kr - 02-392-0330)
| Chief Privacy Officer | Junior Privacy Officer | |
|---|---|---|
| Department | Human Resources | Human Resources |
| Rank | Executive Director | Head of Department |
| Name | Chun-ryeol Bae | Ho-myeong Ma |
| 연락처 | 070-7147-7005 | 070-7147-7171 |
| cl.bae@hanwha.com | hmjl153.ma@hanwha.com |
- Privacy Complaint Center (www.118.or.kr - 118)
- Online Privacy Association Certification Committee (www.eprivacy.or.kr - 02-580
-0533~4)
- Supreme Prosecutors' Office
- Advanced Crime Investigations (www.spo.go.kr - 02-3480-2000)
- Korean National Police Agency - Cyber Bureau (www.ctrc.go.kr - 02-392-0330)
Article 8: Security Measures for the Protection of Personal Information
Samsung Techwin performs the following technical, administrative, and physical measures to ensure safety in the handling of and prevent the loss, theft, leak, alteration, or damage of personal information.
1) Samsung Techwin encrypts important personal information to be stored and managed.
2) Anti-hacking measures
- Samsung Techwin is committed to preventing the leakage or damage of personal information due to hacking or computer viruses.
- Data is regularly backed up in preparation against possible damage of personal information, and the latest anti-virus programs are used to prevent the leakage or damage of personal information. In addition, personal information is transmitted over networks via encrypted communication.
- A firewall is used to control unauthorized outside access. We are committed to utilizing all available technical resources to systemically ensure information security.
3) Minimization and training of personnel
- Samsung Techwin limits the handling of personal information to personnel directly responsible, assigning separate passwords that are updated periodically. Furthermore, personal information is securely managed via frequent training of responsible parties.
- Transfer of duties with respect to personal information handling is conducted under strict security, and responsibility for privacy incidents is managed clearly in personnel who join/leave the company.
- Computer data storage rooms are set as special protection areas to strictly control access.
4) Privacy protection task force
- Fulfillment of personal information protection and personnel compliance are verified via an in-house privacy protection task force, and immediate corrective action is taken if and when a problem is discovered. However, Samsung Techwin shall not liable for problems due to personal information leaks caused by customer negligence or Internet problems.
2) Anti-hacking measures
- Samsung Techwin is committed to preventing the leakage or damage of personal information due to hacking or computer viruses.
- Data is regularly backed up in preparation against possible damage of personal information, and the latest anti-virus programs are used to prevent the leakage or damage of personal information. In addition, personal information is transmitted over networks via encrypted communication.
- A firewall is used to control unauthorized outside access. We are committed to utilizing all available technical resources to systemically ensure information security.
3) Minimization and training of personnel
- Samsung Techwin limits the handling of personal information to personnel directly responsible, assigning separate passwords that are updated periodically. Furthermore, personal information is securely managed via frequent training of responsible parties.
- Transfer of duties with respect to personal information handling is conducted under strict security, and responsibility for privacy incidents is managed clearly in personnel who join/leave the company.
- Computer data storage rooms are set as special protection areas to strictly control access.
4) Privacy protection task force
- Fulfillment of personal information protection and personnel compliance are verified via an in-house privacy protection task force, and immediate corrective action is taken if and when a problem is discovered. However, Samsung Techwin shall not liable for problems due to personal information leaks caused by customer negligence or Internet problems.
Article 9: Notices for Changes in the Privacy Policy
This Privacy Policy was established on September 30, 2011. Any additions, deletions, or modification to the contents according to enactments or amendments to laws and regulations, changes in government policies, or changes in the internal policies of Samsung Techwin shall be published on the Website at least seven days prior to such revisions along with any relevant reasons. Samsung Techwin shall obtain customer consent for any major changes including the provision of personal information to third parties, changes in the purpose of collection or use, and changes to the retention period.
Effective date: Sep. 30, 2011
